FAQ

Here are some answers to commonly asked questions

1) How long does it take to prepare and ship my order?

Processing time varies by item, but on average, you can expect anywhere from a 1-3 week processing time.

2) What's the return policy?

You can find our return policy here

3) I'm not sure how to enter my monogram in the correct order. Help!

Our monogram etiquette guide can help you with that

4) I entered the wrong address- how can I update it?

No problem, just send an email to amanda@carolineclairemonograms.com

5) How do you ship packages?

We ship all packages through USPS. Find out more about our shipping policy here

6) I'm looking for a gift- any suggestions?