Refund policy

 Because the items we sell are personalized, we do not accept returns or exchanges except in the case of defects or errors. If you have any issues with your order, please contact us at amanda@carolineclairemonograms.com

You can always contact us for any return question at carolineclairemonograms@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.